SNADNEE / Case Study
Fast and efficient vehicle management: Motortec case study
The director of Motortec, Marek Ventruba, has repeatedly encountered the problem of unclear origin of damage to vehicles when taking them back after service. Customers often did not examine their vehicle in detail when they arrived, but noticed new scratches or other defects when they took it back. These situations led to disagreements and mistrust between customers and the service department.
Solution proposal
We proposed a solution using a mobile app that would allow mechanics to take detailed photos of all sides of the vehicle when they take it over. If necessary, these photos could be easily retrieved and compared with the current state of the vehicle, thus avoiding disagreements about the origin of the damage.
Rapid custom software development
For the development of this application, we chose Progressive Web Application approach and Vue.js technology, a modern JavaScript framework that allowed us to develop quickly and efficiently. This allowed us to present a fully functional prototype of the app to Motortec in just two weeks.
Application features:
Photo documentation: mechanics can take detailed photos from all sides when taking over a vehicle.
Easy search.
Multi-platform access: the app is available from desktop, Android and iOS, providing flexibility and easy access from anywhere.
Results and benefits
Rapid implementation: the application was developed and deployed within two weeks, allowing for a quick response to customer needs.
Dispute avoidance: Thanks to the detailed photos, the number of disagreements regarding vehicle damage between customers and the service department was significantly reduced.
Increased trust: Transparent documentation contributed to increased trust between customers and the garage.
"We were able to use the app in just two weeks, and thanks to its simplicity, the technicians understood it without training."
Ing. Marek Ventruba
Managing Director, Motortec
⭐️⭐️⭐️⭐️⭐️
Reliability and speed
Working with Motortec has shown how SNADNEE can respond quickly and efficiently to specific client needs. Our ability to develop a bespoke application at short notice has contributed to solving recurring problems and improved the relationship between the garage and its customers.
